Terms & Conditions

1BOOKINGS
Provisional bookings may be made by telephone but will only be confirmed once a Booking Form has been received.
2FEES
All fees are payable in advance.

SIZANI reserves the right to alter quoted fees should booking conditions be changed by the client/delegate.

3CANCELLATIONS
SIZANI reserves the right to cancel or alter the dates or provisions of service, the venue and trainer if required.

Courses cancelled by the Client less than 7 days before the course will attract a 50% cancellation fee.

4CANDIDATE SUBSTITUTION
Substitution of delegates may be made only if SIZANI is notified of the change and the candidate satisfies the necessary course pre-requisites.
5FAILED DELEGATES
No refund of fees will be given in the event of a delegate failing to reach the required standard. Examiners and Moderators decisions are final.
6LATE OR NO SHOWS
No refund will be given for delegates failing to attend the training course for any reason whatsoever or showing up too late to join the class
7DELEGATE SUITABILITY
It is the Client’s responsibility to ensure that the course is suitable for the requirements and that all delegates satisfy the necessary pre-requisites as explained in the course outline.

SIZANI reserves the right to ask a delegate to leave the training if he/she does not meet the course pre-requisites. (No refunds will be given in this instance).

All delegates will be required to abide by any site rules and regulations operating at the course location.

Candidates must be medically and mentally fit for the course they will be attending and must bring with them the required PPE (personal protective equipment).

SIZANI reserves the right to declare a learner “not yet competent” even if he/she obtained the required pass rate on the practical and theoretical assessments, if a vital skills and knowledge gap is identified by the trainer.

8DISCLOSURE OF INFORMATION
SIZANI assumes that all information furnished by the client regarding the learner’s past experience and knowledge is true and correct and will not be held liable in any way for false or incorrect information.
9ACCOMMODATION
The trainer’s accommodation will be for the Clients account
10TRAVEL
The trainer’s travel will be charged to the Client at a rate of R2.50 p/km.

Air flights are for the client’s account (if required).

11MEALS & REFRESHMENTS
A light meal and refreshments will be served when training is conducted at our SIZANI Training Centre in Elandsfontein. Meals and refreshments are the Clients responsibility when training is conducted on site
12FORCE MAJEOURE
SIZANI shall be entitled to delay or cancel delivery or to reduce the amount delivered if it is prevented from, hindered in or delayed in the provision of services through any circumstances beyond its reasonable control including but not limited to strikes, lock outs, accidents, fire, acts of God, power outages or unavailability of the correct materials. If courses need to be extended due to the above, a pro-rata charge per day will be instituted.
13COURSE LITERATURE
Printed course notes are included in the course fees.

No part of the training material may be reproduced, stored in a retrieval system, or transmitted in any form, or by any means, electronic, mechanical, photocopying, or otherwise without prior written permission by SIZANI.

14LIABILITY
SIZANI will not be held liable for any injury, loss or damage arising (directly or indirectly) from our training.
15DISCLAIMER
The information contained in all SIZANI’s training coursework and literature is distributed on an “as is” basis, without warranty. While every precaution has been taken in the preparation of the training courses and associated literature, SIZANI shall not have any liability to any person or entity with respect to any loss or damage caused or alleged to be caused directly or indirectly by the instructions or information contained in our training courses.